Refund policy

1‑Year Warranty

All products come with a 1‑year warranty providing continued protection against manufacturing defects even after the initial 30‑day period.

  • Repairs or Replacements for Manufacturing Faults: If a manufacturing defect appears within 12 months of your purchase, we’ll repair or replace the product free of charge.
  • Customer‑Caused Damage (After 30 Days): Damage caused by accidents, misuse, or improper handling is not covered under this warranty. However, we can repair such damage at a fair service fee based on parts and labour.
  • No Refunds After 30 Days: Refunds are not available after the first 30 days. During the warranty period, we focus on repair or replacement to ensure your satisfaction.

To make a warranty claim, reach out to our support team with your order number, photos, and details of the issue. We’ll assist you promptly to resolve the problem.

30‑Day Money‑Back Guarantee

We want you to shop with complete confidence. Every purchase is protected by our 30‑day money‑back guarantee & an additional 1 year warranty.

  • Full Refund or Free Replacement: If your item arrives with a manufacturing defect or does not function as intended, you are eligible for a full refund or a free replacement within 30 days of delivery.
  • Accidental or Self‑Caused Damage (Within 30 Days): If the product is damaged accidentally or through misuse, we can either refund you for the undamaged parts and deduct the damaged portion from the total, or repair the damaged parts for a reasonable service fee.
  • Return Shipping: To process a return, the item must be sent to a designated local collection point. We cover the cost of return shipping if the item has a manufacturing defect and will arrange for a UPS collection from your door step.
  • Non‑Defective Returns: If you wish to return a working product for any other reason, a small processing and return‑shipping fee will apply.

To start a return, contact our support team with your order details and a brief description of the issue. We’ll guide you through each step.

Email - Contact@leckyrider.com